Xbaji 12's Privacy Policy – Your data is our responsibility

1 Introduction and scope

Xbaji 12 is a trusted online Sports Betting and gaming platform. We understand that registering or using our services requires you to share certain personal information. This privacy policy clearly explains what data we collect, why we collect it, where it is stored, and how we keep it secure.

This privacy policy applies to the xbaji 12 website, mobile application, and all other digital services. From the moment you start using our platform, this policy serves as an agreement between you and us.

We may update this Privacy Policy from time to time. Any changes will be announced on the website and reflected in the "Last Updated" date at the top of the page. For significant changes, you will also be notified separately via your registered email.

2 What Information We Collect

Xbaji 12 only collects the information that is genuinely necessary to provide you with our services. Collecting excessive or unnecessary data goes against our policy.

Information collected directly from you

• Full name, date of birth, and nationality
• Email address & mobile number
• Residential Address
• National ID or passport number (for verification purposes)
• Payment-related information (mobile banking number)
• Any support messages or feedback you submit

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• A log of which pages you visited on the site and for how long
• Cookies & Session Data
• Betting and transaction history

3 How your information is used

Xbaji 12 does not use your data for any commercial purpose. We use it only for the following reasons:

• Account management: To facilitate registration, login, and account security.
• Payment processing: To process deposits and withdrawals quickly and securely.
• Identity Verification (KYC): To comply with international Anti-Money Laundering (AML) regulations.
• Customer Support: To resolve your issues quickly and effectively.
• Fraud prevention: To detect and prevent suspicious activity.
• Legal Obligation: To meet the requirements of regulatory authorities.
• Platform improvement: To use analytics for improving your experience.
• Promotional Communications: To send you offers and bonus information, only with your consent.

4 Data Retention & Security

Your data security is our top priority. xbaji 12 uses industry-leading cybersecurity technology to keep every piece of your information protected.

Technical security

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Data stored in database with AES-256 encryption
• Two-factor authentication (2FA) support
• Firewall and DDoS protection systems
• Regular Security Audits & Penetration Testing

Retention Period

We retain your data for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years due to legal obligations. After that, all data is securely deleted.

5 Data Sharing & Disclosure

Xbaji 12 never sells your personal data. Information is shared with third parties only in the following limited circumstances:

• Payment service providers: To process transactions with providers such as bKash, Nagad, and Rocket.
• Identity Verification Service: With authorized verification providers to complete the KYC process.
• Legal Requirements: Under a court order or a lawful request from a government authority.
• Fraud Prevention Agency: For cross-checking against international fraud databases.

Every third-party partner complies with xbaji 12's privacy standards and may only use your data for specified purposes.

6 Cookies & Tracking Technologies

Xbaji 12 uses cookies and similar technologies to enhance your experience on the site and ensure the security of our services. Cookies are small data files stored in your browser.

You can disable cookies at any time from your browser settings. However, turning off essential cookies may affect certain features and functionality on the site.

7 Your Privacy Rights

Xbaji 12 believes every user should have full control over their own data. The following rights belong to you, and we respect them:

To exercise these rights support@xbaji12.netto email us. We will respond within 30 business days.

8 Child & Minor Protection

Xbaji 12 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• If a user appears to be under 18, their account is suspended immediately.
• If we hold any data belonging to a child, it will be deleted upon request from a parent or guardian.

9 International data transfers

Xbaji 12 is primarily a Bangladesh-focused platform. However, in some cases your data may be processed on international servers for payment verification or KYC purposes.

• All international data transfers are fully encrypted.
• We only use servers that comply with international data protection standards.
• If data transfer is not possible due to legal restrictions in a given country, we will arrange an alternative solution.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our data protection team:

• Email: support@xbaji12.net
• Response time: Within 24–72 hours
• Language: You can reach us in both Bengali and English

If we are unable to resolve your complaint, you may escalate it to the relevant authority under the Bangladesh Information and Communication Technology Division.